Dudley Park Cemetery Trust ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We collect

We may collect the following types of personal information:

• Name, email address, phone number, and postal address when you contact us or submit an enquiry
• Information provided when arranging cemetery services, including details of the deceased and next of kin
• Memorial search enquiries and related correspondence
• Website usage data, including IP addresses, browser type, and pages visited

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage cemetery services, including burials, cremations, and memorial placements
• To respond to your enquiries and provide customer support
• To maintain accurate cemetery records as required by law
• To improve our website and services
• To comply with legal obligations and regulatory requirements

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our website. You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features of our website.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our website and delivering our services
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Dudley Park Cemetery Trust, our users, or the public

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Lodge a complaint if you believe your privacy has been breached

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.